Think responsibly

Digital services to delight, challenge, and transform.
We think responsibly, ethically and strive to create beautiful, useful experiences.

We’re a dedicated team of passionate designers, thinkers, problem solvers and technologists with a shared love of UX and a desire to push the field forward. We help organisations create and improve products through research, strategy and design.

Our services

Product strategy

We help our clients to develop clear strategies and roadmaps to get their products to market as quickly as possible, without skimping on the details. Not just minimum viable, but minimum delightful!

Experience design

Ease of use can make or break a digital experience. We work closely with our clients, researching, sketching, prototyping, iterating and testing solutions to ensure they’re simple, usable and delightful.

Research & testing

We employ a range of research methods to help us comprehend how customers interact with your website or product and clearly understand their needs and motivations before developing design solutions.

Service design

We take the time to really understand your business and your customers, building empathy with both before carefully designing a consistently brilliant experience in the delivery of services across all channels.

User interface design

The user interface is the point at which your customer interacts directly with your product. We meticulously design beautiful, intuitive interfaces that are easy to understand and delightful to use.

Digital development

Successful experience design is a careful balance of interaction design, beautiful interfaces and elegant front-end code. We’re unique in our ability to deliver all three, using the latest techniques and technologies.

Our clients

We’ve worked with an amazing range of clients, from large corporations and government departments to community service organisations and funky little start-ups. Drop us a line – we’d love to help you too.

UX Australia design by Thirst Studios

UX Australia

Who did UX Australia choose to redesign their website? Us of course! We worked closely with the organisers to develop a great-looking, responsive website that better accommodates their growing number of popular events and workshops.

Visit site
Deakin University design by Thirst Studios

Deakin University

Strategy development, research, interaction design and iterative prototyping to deliver a new digital platform, providing users with single, consolidated portal to access personalised course, enrolment and other university information.

Visit site
Film Victoria design by Thirst Studios

Film Victoria

A consolidated, modern, responsive website, integrating 8 web properties and associated content and functionality, forming a single solution that is easier to maintain and provides a seamless, easy-to-use, personalised user experience.

Visit site
Jean Hailes design by Thirst Studios

Jean Hailes

UX consulting for a website to deliver a single, intuitive user-experience for all that required the audit and merger of over 1200 pages of health content spread across 9 sites, aimed at 3 distinct audiences.

Visit site
The Australian Bureau of Statistics design by Thirst Studios

The Australian Bureau of Statistics

UX consulting in the shape of strategy, heuristic evaluation, workshops and prototype testing to assist in the conception of two new internal applications for the ABS.

Visit site
Community Hubs design by Thirst Studios

Community Hubs

Research, prototype testing and delivery of a website to help The National Community Hubs Program improve the language, literacy and learning outcomes of often-isolated migrant parents and their pre-school children.

Visit site

We also work with

  • – Yarra Trams
  • – The Dept. of Justice & Regulation
  • – The Royal Women’s Hospital
  • – Telstra
  • – Australia Post
  • – Made Establishment
  • – Responsible Gambling Foundation
  • – Environment Protection Authority Vic
  • – Hardie Grant Publishing
  • – Charities Aid Foundation
  • – Melbourne Symphony Orchestra
  • – Emergency Management Victoria
  • – Sensis
  • – Fairfax Media
  • – Realestate View
  • – Orora
  • – Alfred Health
  • – VCAT
Melbourne Geek Night

Our bi-monthly meetup event in Melbourne. Come along and get learned!

Thirst Blog

We publish our latest thoughts & ideas on Medium.

Subscribe to our weekly email round-up of interesting links & the latest UX news.

Our manifesto

  • We think responsibly

    Social responsibility. Ethics. Accessible interfaces. Web standards. We strive to think responsibly about everything we do.

  • We live and breathe the web

    This isn’t just a job for us. We’re geeks at heart and we love what we do.

  • We go the extra mile pixel

    We don’t settle for mediocre. We go the extra distance, ask the right questions and strive for the best solution.

  • We put humans first

    We build digital products that solve real problems for people. Not the other way around.

  • We give back

    We believe in reciprocity and giving back to our community.

  • We’re small

    Small is the new big! We’re a tight-knit team that loves the challenge of solving our clients’ problems.

  • We create meaning

    We harness the web to create useful things. Usable things. Delightful and meaningful things.

  • We are your digital partners

    We’re not just your agency. We’ll collaborate with you and challenge you to be your best. We’re in this together.