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What we do

We help organisations create and improve products through research, strategy and design. We work with government, healthcare and community organisations.

“The redevelopment project of Jean Hailes’ women’s health portal is a true success story. The team at Thirst Studios understood our organisation and needs so well from the very beginning. We loved their processes and communications throughout the project and the delivery of the project was a great team effort. Their user research and UX consultation at the start of the project was outstanding and we learnt a lot about our audiences and user behaviour. Over two years down the track Thirst Studios is still our trusted partner for everything web and UX.”
- Karin Moning, Project Manager

Our services

Product strategy

We help our clients to develop clear strategies and roadmaps to get their products to market as quickly as possible, without skimping on the details. Not just minimum viable, but minimum delightful!

  • Roadmapping Workshops
  • Deliverable 2
  • Deliverable 3

Research & testing

We employ a range of research methods to help us comprehend how customers interact with your website or product and clearly understand their needs and motivations before developing design solutions.

  • User Workshops
  • Usability Testing
  • Surveys & Interviews

Experience design

Ease of use can make or break a digital experience. We work closely with our clients, researching, sketching, prototyping, iterating and testing solutions to ensure they’re simple, usable and delightful.

  • Information architecture
  • Journey mapping & Persona development
  • Wireframing & Prototyping
  • Content strategy

Service design

We take the time to really understand your business and your customers, building empathy with both before carefully designing a consistently brilliant experience in the delivery of services across all channels.

  • Proof of concept workshops
  • Contextual analysis
  • Service blueprinting

User interface design

The user interface is the point at which your customer interacts directly with your product. We meticulously design beautiful, intuitive interfaces that are easy to understand and delightful to use.

  • Device agnostic design
  • Accessible design
  • Interaction design

Digital development

Successful experience design is a careful balance of interaction design, beautiful interfaces and elegant front-end code. We’re unique in our ability to deliver all three, using the latest techniques and technologies.

  • Front-end development
  • Back-end development
  • Post launch support

Other things we do

Geek Night Meetup

Every alternate month we put on a meetup with technology and UX speakers discussing various geeky topics.

Go to the Geek Night site

Thirst Thinking

The team write up their thoughts on our Medium publication called Thirst Thinking.

Check out the blog

Speaking engagements

Ben Tollady and Gareth Roberts present around town about all things UX. Get in touch if you would like to book them for your next event.

Contact us