We're small, but perfectly formed
We're a small, close-knit user experience design team based in Melbourne, Australia. A dedicated team of passionate designers, thinkers, problem solvers and technologists with a variety of complementary skills and interests but a shared love of UX and a desire to push the field forward and make the web better.
We help organisations create and improve online products through research, strategy and design. In essence, we make simple, creative, easy-to-use online experiences that are a pleasure to use.
We have a strong focus on simplicity, interaction design, usability, web standards and accessibility, but most importantly we employ a user-centred design approach, which means we stay focused on the specific needs of your audience throughout the design process.
We've worked with an amazing range of clients, from large corporations and government departments to small community service organisations and funky little start-ups. Drop us a line - we'd love to help you too.
"Thirst are easy to work with and translate your ideas well.
Always exciting and fresh!"
Tiffiny Hall - Trainer for The Biggest Loser.
Founder, Director, User Experience Guy
One of our founding directors, Ben is an award winning designer who's worked in the field of user experience and interaction design for over a decade in both the UK and Australia. He is
obsessivepassionate about user experience, usability, accessibility, design and web standards.
Don't get him started about his background in industrial design and technology. He'll bore you for hours about how it translates directly to the discipline of interaction design for the web.
Founder, Director, Sensemaking Analyst
Smart. Articulate. Handsome. That's how most people describe Andrew's son…he takes after his mother.
One of our founding directors, Andrew is a UX and technology nerd, and loves nothing more than to get his hands dirty with solving UX and technology problems. With a background in education, a qualified graphic and instructional designer, and our resident technical expert, Andrew is a true all rounder.
Oh, and he's also addicted to coffee. We see this as a plus.
Another UX Guy Called Ben
Just like every other Thirst Studio member, Ben is a geek. Always has been. Always will be. Ever since loading up that first cassette on his Commodore 64, there was no turning back.
Ben has broad experience in all things web, including user experience design, information architecture, online marketing and strategy. He spends an unhealthy amount of time online, keeping up to date with the latest and greatest web and mobile apps, social networks, business models, and digital trends.
Anything related to UX, strategy and the internet in general gets Ben giddy with excitement.
Geeky, but in a good way. Everyone here at Thirst loves what they do. More than a job, it's our passion!
Small & flexible
Being an intentionally small, highly skilled team allows us to be much more agile and responsive than the bigger agencies. We're not into hierarchy and don't have any unnecessary middle management, paperwork or processes. The person you'll speak to on the phone is the very same person working on your project.
User-centred design is our mantra and underpins everything we do. Our philosophy has always been and always will be to approach design solutions from the end user's point-of-view and not let technological constraints determine a solution or drive a product.
We're big on research. Not huge research documents for the sake of it, or unnecessary deliverables to impress your boss with, but enough research to provide us with a very comprehensive understanding of your project, your business and your customers to ensure our design work is informed and focussed from the outset.
We're passionate and up-to-date with the academic side of UX design and web technologies, but that's not to say we not afraid of employing heuristics or rolling up or sleeves when necessary. We're not interested in producing deliverables for the sake of it. We generate what we need to get the job done as best and efficiently as possible.
Lovers of a challenge
Problem solving is what it's all about to us. We love the challenge of taking a complicated design problem and developing a solution that's super-simple and intuitive to use. We find it liberating, not daunting. We love to explore all of the possible design options, iterating and improving until we've found the best solution possible.
We're all over the latest technologies and aren't embarrassed to admit we get excited about the latest new Apple product or web techniques. It may be geeky, but we consider it a strength. We love hanging-out with other nerds to talk geek-speek too. So much so - we've even organised our own web geek event!